Dog Box UK offers quality and affordable K9 Transportation solutions made in Holsworthy, Devon. Designed to keep your dogs safe and comfortable during transit Warranty Policy

Warranty Information

Dog Cages

All Dog Boxes supplied for domestic use are covered by our 12 month structural warranty. This warranty covers the main body of the box against structural failure, central divider, hinges, door locks. Exclusions to this are , Failure due to Accident/Impact Damage, Matting or Damage due chewing Vents/Doors. Powder coated finish excluding scratching by dogs (guaranteed for 12 months from purchase date) During this period defective products will be repaired/replaced at our discretion. The cost of returning the product for warranty work will solely be at the expense of the customer.

All Dog Box UK products supplied for commercial use are guaranteed for a period of 12 months from the date of purchase.

Dog Box UK Storage Drawers

The warranty period on Dog Box UK Storage Drawers is 12 months. Exclusions to this are , Failure due to Accident/Impact Damage, Matting. Powder coated finish (guaranteed for 12 months from purchase date) During this period defective products will be repaired/replaced at our discretion. The cost of returning the product for warranty work will solely be at the expense of the customer.

 

Non Dog Box UK Products

All products not made by Dog Box UK and supplied by us are covered by their own manufacturers warranty any queries please ask at time of ordering

 

Intended Use

All Products must be used for their intended use or this may invalidate your warranty, Dog boxes intended use is for carrying dogs and Drawer units must not be overloaded past their rated runner weights.

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